HP Helps Enterprises Convert Customer Interactions into Revenue Opportunities Using SAP Mobile Platform

HP - Press Releases - April 10, 2013 

HP Helps Enterprises Convert Customer Interactions into Revenue Opportunities Using SAP Mobile Platform

PALO ALTO, Calif. — HP Enterprise Services today announced a new global agreement with SAP AG (NYSE: SAP) through which it will deliver managed mobility services to help clients convert customer interactions into revenue opportunities and improve employee productivity with mobile applications.

Enterprises recognize that mobility enables anytime, anywhere business operations that are faster, more accurate and more efficient. Many times, enterprises fail to realize these advantages because they do not have an effective solution for managing mobility costs, security and support.

HP Managed Mobility Services for the SAP® Mobile Platform help clients quickly visualize, plan, build, operate and secure mobile applications. This can change the way they interact with customers, employees and partners on any device.The services leverage the SAP Mobile Platform, the industry-leading ⁽¹⁾SAP Afaria ® mobile device management solution and an extensive portfolio of mobile applications. This provides a proven, end-to-end mobile application platform that delivers innovative business and consumer applications built with existing developer skills, tools and community resources.

HP Managed Mobility Services for the SAP Mobile Platform are designed to help enterprises:

• Grow revenue by developing mobile applications that enhance engagement with customers and increase the conversion rate to sales through a superior customer experience.
• Reduce the cost of business operations by developing employee- and partner-productivity apps and optimizing the cost of the mobility environment.
• Accelerate the time to value and return on investment of mobile initiatives with rapid provisioning and deployment of SAP solutions and mobile applications.

Creating mobile applications that generate new business opportunities

As part of HP Managed Mobility Services for the SAP Mobile Platform, HP delivers consulting services to visualize new systems of engagement through mobile channels, assess the SAP solution-based environment and mobile application architecture as well as create a mobile application strategy and roadmap. Additionally, HP works with clients to develop, integrate, test and implement pre- and custom-built mobile applications in industries such as automotive, industrial, engineering, consumer and retail.

“Forward-looking enterprises are demanding mobility solutions that empower employees on the go, create new systems of engagement and integrate these in real time with critical business applications like those from SAP,” said Jules Beck, vice president, Global Enterprise Applications and Mobility Services, HP Enterprise Services. “HP is collaborating with SAP, leveraging our deep technology portfolio and services expertise and SAP mobile technologies to create one of the most advanced mobile application solutions available to the market.

With these services, the SAP mobile solution can be delivered from the HP Converged Cloud , which supports rapid provisioning, scalability and security.The services can scale to support global deployments of thousands of users.

 Additionally, the services can be delivered as a fully managed service with minimal up-front investment, thereby lowering the risk and cost of mobile applications. Clients also have the option to implement the solution on premises, taking advantage of HP’s implementation services for SAP Rapid Deployment solutions. As a result, clients can lower the risk and cost of mobile applications while allowing the business to optimize employee productivity and operational costs.

“Unwiring your business is the new productivity imperative for the successful enterprise,” said Chris McClain, executive vice president, Global Mobility Solutions, SAP. “HP Managed Mobility Services for the SAP Mobile Platform and SAP Afaria will help enterprises support their ever-expanding mobile stakeholders globally with a range of applications.”  

HP leverages deep SAP experience

HP internally manages one of the largest implementations of SAP Afaria for HP employees’ mobile devices across the globe. The global scale of HP’s support organization enables it to manage SAP mobile solutions in 12 languages across 70 countries.

HP is an SAP-certified global provider of cloud services , application management services and hosting services; an SAP-certified provider of implementation services using the Run SAP methodology; and an SAP-qualified provider of implementation services for SAP Rapid Deployment solutions, providing high-quality standards for delivery of SAP solutions.

HP’s premier Americas client event, HP Discover , takes place June 11-13 in Las Vegas.

Pricing and availability

HP Managed Mobility Services for the SAP Mobile Platform are available now worldwide and are priced according to client engagement. 

⁽¹⁾ IDC, “Worldwide Mobile Enterprise Management Software 2012–2016 Forecast and Analysis and 2011 Vendor Shares,” Doc. #236835, Stacy Crook, September 2012.

(Source: www.hp.com)